Privacy notice

Last updated: 9 November 2026. This is a brief notice for review. Please read it carefully.

Who we are

The data controller is RHK Medical Limited (trading as The Appraisal Clinic), registered in England and Wales, company number 07134401. Registered office: Prospect House, 50 Leigh Road, Eastleigh, Hampshire, SO50 9DT, United Kingdom. We are registered with the Information Commissioner's Office (ICO). ICO registration number: ZC292897.

Data protection contact: rahil@theappraisalclinic.co.uk.

What we collect

Depending on how you contact us, we may collect your name, email address, telephone number, GMC number, licence and registration status, specialty and grade, country of practice, designated body (if any), appraisal and revalidation dates, booking information, and the supporting information you choose to send us for appraisal preparation. Please do not send patient-identifiable information.

Why we use your information

We use personal data to respond to enquiries, run discovery calls, deliver our packages, keep records needed for our service and for accounting, and meet legal duties. Our usual lawful bases are:

• Contract — to provide services you ask for, or steps before a contract.
• Legitimate interests — to run and improve our service, answer enquiries and keep appropriate business records, where those interests are not overridden by your rights.
• Legal obligation — where the law requires us to keep or disclose information.
• Consent — only where we specifically ask for it.

WhatsApp and the Portfolio Line

If you use the Portfolio Line, you send appraisal evidence by WhatsApp to a business WhatsApp account, not a personal phone. Please anonymise clinical material and never send patient-identifiable information. If we receive identifiers by mistake, we remove them where we can and ask you not to send them again. Once items are filed into your portfolio, WhatsApp chats are cleared on a schedule.

Who we share information with

We share information only as needed to provide the service, for example with:

• our approved appraisers;
• partner designated bodies or suitable persons, where you ask us to arrange an introduction and they can consider your case;
• service providers that help us operate, including Calendly (booking), Microsoft Teams (video calls), our email provider, WhatsApp (Portfolio Line), Cloudflare (website hosting), Google Fonts (website fonts), and our payment provider when online payments are available.

We do not sell your personal data.

International transfers

Some providers may process data outside the UK. Where that happens, we rely on appropriate safeguards, such as the UK's approved transfer mechanisms or the provider's own compliant arrangements.

How long we keep information

We keep information only as long as needed. Our current defaults are:

• enquiries that do not become a booking: usually up to 12 months;
• client records and related correspondence: usually 6 years after the end of the service year, for legal and accounting reasons;
• WhatsApp Portfolio Line messages: deleted once the items have been filed;
• payment and invoice records: kept for the periods required by tax and company law.

We may keep information longer if needed for a complaint, claim or legal requirement.

Your rights

You may ask us for a copy of your personal data, ask us to correct it, delete it, restrict or object to certain processing, and ask for data portability where that right applies. To exercise these rights, email rahil@theappraisalclinic.co.uk. You can also complain to the ICO at ico.org.uk (opens in a new tab).

Cookies and similar technologies

This website does not set its own analytics or advertising cookies. We load fonts from Google Fonts, and our booking page embeds Calendly. Those third-party services may receive technical information such as your IP address and may set their own cookies. Please see their privacy notices for details. You can control cookies through your browser settings.

Contact

Questions about this notice: rahil@theappraisalclinic.co.uk.